Privacy policy
Last updated: Dicembre 2024
This Privacy Policy describes how Clickbook srl (“we” or “the Company”), headquartered in Rome, Viale Regina Margherita 269, 00198, VAT ID: 12786411004, collects, uses, and protects the personal data of users of the website www.fromhometorome.com (“Site”).
Data Controller
The Data Controller of personal data is Clickbook srl, headquartered in Rome, Viale Regina Margherita 269, 00198. For any questions or requests regarding the processing of personal data, you can contact us at: [email protected].
Types of Data Collected
Through the Site, we collect the following categories of personal data:
Data voluntarily provided by the user:
- Name, surname, email address, phone number, and other information provided through contact or booking forms.
- Data related to payment methods (e.g., credit card information).
Data collected automatically:
- IP address, browser type, device used, operating system, browsing data (e.g., pages visited, time spent).
- Cookies and similar technologies (see the cookies section).
- Purpose of Data Processing and Legal Basis
- Personal data is processed for the following purposes:
- Execution of a contract or pre-contractual measures (Art. 6(1)(b) GDPR):
- Managing information requests and bookings for accommodations or services.
- Communicating with users regarding their bookings.
Compliance with legal obligations (Art. 6(1)(c) GDPR):
- Fulfillment of tax, accounting, or regulatory obligations.
- Managing requests from competent authorities.
- Legitimate interest (Art. 6(1)(f) GDPR):
- Improving the user experience and functionality of the Site.
- Fraud prevention and ensuring the Site's security.
Consent (Art. 6(1)(a) GDPR):
- Sending marketing communications and newsletters (only with the user’s explicit consent).
- Installing profiling cookies (where required).
- Data Retention
Personal data will be retained for the time strictly necessary to achieve the purposes described above, except where legal obligations require longer retention periods.
Data Sharing
Personal data may be shared with:
- Third-party service providers (e.g., payment services, hosting, newsletter management) acting as data processors.
- Competent authorities, where required by law.
- Data Transfer Outside the European Economic Area (EEA)
If data is transferred to countries outside the EEA, we will ensure that the transfer complies with GDPR provisions, such as by using standard contractual clauses approved by the European Commission.
User Rights
Under GDPR, users have the right to:
- Access their personal data and obtain information about its processing.
- Rectify their personal data if inaccurate or incomplete.
- Request the deletion of personal data (“right to be forgotten”).
- Restrict the processing of their personal data.
Object to processing based on legitimate interests or for direct marketing purposes.
Request the portability of their data to another data controller.
Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
To exercise your rights, you can contact Clickbook srl at [email protected].
Cookies
The Site uses cookies to enhance the user experience and for analytical and advertising purposes. For more information, please consult our Cookie Policy.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be published on the Site with an indication of the update date. We encourage users to review this page periodically.
Contact Information
For any questions regarding this Privacy Policy or the processing of personal data, you can contact us:
Email: [email protected]
Postal address: Clickbook srl, Viale Regina Margherita 269, 00198 Rome.
This Privacy Policy has been drafted in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
This Privacy Policy describes how Clickbook srl (“we” or “the Company”), headquartered in Rome, Viale Regina Margherita 269, 00198, VAT ID: 12786411004, collects, uses, and protects the personal data of users of the website www.fromhometorome.com (“Site”).
Data Controller
The Data Controller of personal data is Clickbook srl, headquartered in Rome, Viale Regina Margherita 269, 00198. For any questions or requests regarding the processing of personal data, you can contact us at: [email protected].
Types of Data Collected
Through the Site, we collect the following categories of personal data:
Data voluntarily provided by the user:
- Name, surname, email address, phone number, and other information provided through contact or booking forms.
- Data related to payment methods (e.g., credit card information).
Data collected automatically:
- IP address, browser type, device used, operating system, browsing data (e.g., pages visited, time spent).
- Cookies and similar technologies (see the cookies section).
- Purpose of Data Processing and Legal Basis
- Personal data is processed for the following purposes:
- Execution of a contract or pre-contractual measures (Art. 6(1)(b) GDPR):
- Managing information requests and bookings for accommodations or services.
- Communicating with users regarding their bookings.
Compliance with legal obligations (Art. 6(1)(c) GDPR):
- Fulfillment of tax, accounting, or regulatory obligations.
- Managing requests from competent authorities.
- Legitimate interest (Art. 6(1)(f) GDPR):
- Improving the user experience and functionality of the Site.
- Fraud prevention and ensuring the Site's security.
Consent (Art. 6(1)(a) GDPR):
- Sending marketing communications and newsletters (only with the user’s explicit consent).
- Installing profiling cookies (where required).
- Data Retention
Personal data will be retained for the time strictly necessary to achieve the purposes described above, except where legal obligations require longer retention periods.
Data Sharing
Personal data may be shared with:
- Third-party service providers (e.g., payment services, hosting, newsletter management) acting as data processors.
- Competent authorities, where required by law.
- Data Transfer Outside the European Economic Area (EEA)
If data is transferred to countries outside the EEA, we will ensure that the transfer complies with GDPR provisions, such as by using standard contractual clauses approved by the European Commission.
User Rights
Under GDPR, users have the right to:
- Access their personal data and obtain information about its processing.
- Rectify their personal data if inaccurate or incomplete.
- Request the deletion of personal data (“right to be forgotten”).
- Restrict the processing of their personal data.
Object to processing based on legitimate interests or for direct marketing purposes.
Request the portability of their data to another data controller.
Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
To exercise your rights, you can contact Clickbook srl at [email protected].
Cookies
The Site uses cookies to enhance the user experience and for analytical and advertising purposes. For more information, please consult our Cookie Policy.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be published on the Site with an indication of the update date. We encourage users to review this page periodically.
Contact Information
For any questions regarding this Privacy Policy or the processing of personal data, you can contact us:
Email: [email protected]
Postal address: Clickbook srl, Viale Regina Margherita 269, 00198 Rome.
This Privacy Policy has been drafted in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).